I need Immediate help or support

1. Independent Confidential Staff Support Line

NHS Staff can access a confidential staff support line, operated by the Samaritans and free to access from 7:00am – 11:00pm, seven days a week. This support line is here for when you’ve had a tough day, are feeling worried or overwhelmed, or maybe you have a lot on your mind and need to talk it through. Trained advisers can help with signposting and confidential listening.

Call: 0800 06 96 222 - Please note, the staff support line is being rerouted and will cease to exist in January 2023. Staff members will still be able to receive support - this will go through the general Samaritans number.

Staff can still seek support by texting FRONTLINE to 85258 for support 24/7.

There is a range of self help information on the NHS People Promise page also - NHS England » Supporting our NHS people

 2. Urgent Mental Health support or crisis:

During the current pandemic there is an urgent 24/7 mental health access line available  to reduce the need to attend Accident and Emergency departments or calling 111. This can be accessed directly by existing service users and the general public, including those struggling to keep themselves safe, by calling

If you live outside these areas, please visit https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline

3. Emergencies

Call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.